History of Mozilla Support rules and guidelines Category: How to contribute Revision history for: English Show Helpfulness Votes Chart Compare Selected Revisions Revision Status S Editor R Comment Jun 10, 2024, 12:50:40 PM Unreviewed sen26 Added a section on Artificial Intelligence and linked to Contributor Policy - Usage of Generative AI Jan 12, 2024, 2:01:31 AM Current AliceWyman removed CPG: and en-US from Mozilla URL Dec 14, 2023, 2:10:07 AM Approved M AliceWyman fixed capitalization errors for "Meet the Team" and "Answering questions on the Support Forum" (bug 1867499) Nov 8, 2023, 7:27:28 PM Reviewed M Ірина Буцяк correct grammar mistakes Nov 11, 2022, 6:08:29 PM Approved M AliceWyman "Subjects covered..." Mozilla Connect note May 2, 2022, 2:56:33 AM Unreviewed AliceWyman Subjects covered in the support forum: added note about feedback, opinions, suggestions, etc. Feb 9, 2022, 12:27:12 AM Approved AliceWyman Links to exe files reworded (minor) Sep 17, 2020, 11:05:42 PM Approved AliceWyman Multiple accounts: reworded (minor) Sep 9, 2020, 12:25:08 AM Approved AliceWyman his problem -> the problem (minor) Sep 2, 2020, 5:27:31 PM Approved M AliceWyman edits to last revision (helpful answers, solved threads) Sep 2, 2020, 9:03:45 AM Unreviewed AliceWyman combined pending and reviewed revisions with a few changes Sep 2, 2020, 3:30:22 AM Reviewed M Kiki policy on helpful vote, chosen solution, and multiple accounts Aug 31, 2020, 5:24:43 AM Unreviewed AliceWyman fixed typo in line 5 Aug 30, 2020, 9:19:14 PM Unreviewed AliceWyman Edits to pending revision Aug 30, 2020, 3:21:52 PM Unreviewed Kiki adding link to CPG training and language on PM Apr 16, 2020, 9:34:54 AM Approved M AliceWyman Removed "Chapter 5" link http://goo.gl/bzgucF from end of article (not found) Mar 20, 2019, 9:43:58 PM Approved M AliceWyman added "Mozilla product" to secions on support requests and images Jan 1, 2019, 1:47:44 AM Approved M AliceWyman revision to warning about posting in old threads (see discusson) Dec 29, 2018, 12:42:54 AM Unreviewed AliceWyman warning not to re-use old threads to post a new support request (see discussion) Oct 9, 2018, 12:11:51 AM Approved M AliceWyman small edit to note Sep 25, 2018, 4:39:22 AM Approved M Chris Ilias add rule for third-party download sites https://support.mozilla.org/en-US/forums/contributors/713161 Sep 19, 2018, 2:28:56 AM Approved M AliceWyman Subjects covered in the support forum: removed list of products, which is always subject to change Aug 21, 2018, 4:35:20 AM Approved M guigs I edited the link to attn:admin and revised the multiple accounts section for review. Jul 27, 2018, 10:20:41 PM Approved M AliceWyman edits to pending revision. See https://support.mozilla.org/en-US/forums/contributors/713030?#post-74383 Jul 27, 2018, 6:43:43 AM Unreviewed guigs ++Multiple Accounts Jan 19, 2018, 4:40:54 AM Approved M AliceWyman (Intro) Mozilla forums -> Mozilla Support forums Jan 12, 2018, 12:17:44 AM Approved AliceWyman minor edit. Jan 11, 2018, 11:55:16 PM Approved M AliceWyman Intro: Linked to the Mozilla Community Participation Guidelines (see discussion) Jan 10, 2018, 2:11:30 AM Approved M AliceWyman added Firefox Rocket, Firefox for Fire TV to subjects covered in the support forum Nov 17, 2016, 2:44:00 AM Approved M AliceWyman Focus by Firefox -> Firefox Focus Oct 21, 2016, 3:44:39 AM Approved M AliceWyman Subjects covered in the support forum: removed link to MozillaZine Aug 12, 2016, 11:58:08 PM Approved AliceWyman another minor edit (added "those" before Mozilla products) Aug 12, 2016, 11:48:14 PM Approved M AliceWyman Subjects covered: added Firefox for iOS, Focus by Firefox. Linked to Mozilla Support home page. Feb 6, 2016, 9:54:44 PM Approved M AliceWyman Images and other media (see discussion) Feb 6, 2016, 8:45:20 AM Approved M John99 Media rather than just images. Madalina requested amendment. Jun 24, 2015, 11:14:34 AM Approved M Michael Buluma formatted to match previous docs Dec 6, 2014, 6:48:30 PM Approved M AliceWyman removed space in Off-topic questions link Dec 5, 2014, 8:54:21 PM Approved M AliceWyman edit to last revision about off-topic questions Dec 5, 2014, 3:47:54 AM Approved M guigs added offtopic guide Nov 15, 2014, 8:58:17 AM Approved M AliceWyman added line breaks to the end of the rules; made contributor training link smaller Oct 31, 2014, 4:42:26 AM Approved M guigs new link Oct 30, 2014, 9:08:26 AM Approved M guigs added cqt nav link Oct 15, 2014, 12:23:22 AM Approved M AliceWyman consolidated some rules to reduce TOC entries (see discussion) Sep 8, 2014, 7:53:16 PM Approved M AliceWyman Repost abuse -> Report abuse Sep 6, 2014, 7:42:05 PM Approved M AliceWyman edit based on unreviewed revision to add TOC and other edits - see discussion Sep 5, 2014, 2:14:19 AM Approved user669794 removed share article Jul 27, 2014, 10:57:43 PM Unreviewed AliceWyman Couple of tweaks. Do not approve yet! See TOC discussion. May 29, 2014, 6:42:08 AM Approved Moses added report abuse to notify mod/admin of rule breaking May 14, 2014, 10:47:02 PM Approved M AliceWyman updated rule on thread hijacking - see https://support.mozilla.org/forums/contributors/709033?&page=7#post-59347 May 7, 2014, 1:11:12 AM Approved M Madasan Added the link to executable file list Feb 21, 2014, 4:01:35 AM Approved M AliceWyman updated summary and article to include Thunderbird Feb 5, 2014, 6:31:58 AM Reviewed M Wesley Branton Modified Subpoints where neccessary & put legal notices area in a note Jan 16, 2014, 1:09:26 AM Approved M Moses Added policy on executables as determined by Madalina in https://etherpad.mozilla.org/executable-links Oct 22, 2013, 1:22:22 PM Approved M Andrew fxa added Oct 22, 2013, 9:48:43 AM Unreviewed Ibai Changing the wording to make it more inclusive in terms of products. Oct 18, 2013, 7:01:47 PM Approved Rabbi Hossain added share article template Oct 15, 2013, 4:04:51 AM Reviewed M Dyvik Chenna 11th point "entirely" spelling mistake changed. Dec 1, 2012, 9:42:24 PM Approved M ideato links to 'sensitive information' and 'one thread' Oct 20, 2012, 4:17:13 AM Unreviewed Andrew Breif corrections. Oct 19, 2012, 5:51:10 AM Unreviewed John99 see [/forums/contributors/708710] privacy and emails ? Apr 24, 2012, 11:05:45 PM Approved M Kadir Topal removed the live chat part of the page. Feb 15, 2012, 11:42:20 PM Approved M scoobidiver Link to the new article about adding screenshots Jan 16, 2012, 6:48:34 AM Approved M AliceWyman adding images - see https://support.mozilla.org/en-US/forums/contributors/70808 Dec 29, 2011, 11:09:44 PM Approved M AliceWyman See https://support.mozilla.org/forums/contributors/707035#post-44241 - Adding screenshots Nov 20, 2011, 4:08:28 AM Approved M David (satdav) made them stand out a bit better as it looked pure cluttered before Sep 4, 2011, 1:03:13 AM Approved M scoobidiver Terms of services replaced by Legal Notices Mar 9, 2011, 9:01:41 PM Approved M AliceWyman expanded point on forum spam to cover removal of links Mar 5, 2011, 7:10:53 PM Approved M AliceWyman added "Do not harass, insult, taunt, provoke, demean, or personally attack other forum members." to the "Be friendly" point. Sep 22, 2010, 11:23:42 PM Approved Kadir Topal added information about not posting personal information Compare Selected Revisions You are about to mark this revision as Ready for Localization. Are you sure you wish to proceed? Submit Cancel Document contributors AliceWyman Chris Ilias Kadir Topal David (satdav) Moses scoobidiver Andrew John99 Ibai ideato Madasan user669794 Kiki Rabbi Hossain guigs Michael Buluma