Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After successfully migrating my firefox 4 months ago with mozbackup, this will not work why?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

I got a new computer in July. Used mozbackup for firefox and thunderbird. Worked great the first time. Hard drive crashed, installed new hard drive. Now firefox is not being restored. It ends up in a file but not coming up like it did the first time. Don't want to mess with thunderbird until the firefox situation is fixed and I have my firefox back.

I got a new computer in July. Used mozbackup for firefox and thunderbird. Worked great the first time. Hard drive crashed, installed new hard drive. Now firefox is not being restored. It ends up in a file but not coming up like it did the first time. Don't want to mess with thunderbird until the firefox situation is fixed and I have my firefox back.

All Replies (1)

more options

margie64 said

It ends up in a file but not coming up like it did the first time

What ends up in a file? Are you having problems installing Firefox, or the mozbackup files?