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Missing emails following import!

diane.willsteed
diane.willsteed
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Hello All,

I have recently installed Thunderbird email client which populated on its own and before I was asked for an address or Password! This may be by design which is not an issue as such. However, I noticed that none of my Laptop, WIN 10, Windows Live Mail subfolders were present.

I had imaged at some point I would have to import all my Folders and the emails from Window Live Mail using the importexporttools-3.3.2 program. I have also been made aware that sometimes the process would not be without errors. Nevertheless I forged ahead.

Unfortunately I have discovered there are odd emails missing. It seems I have two options to try and recover the missing contents. 1) To delete Thunderbird client altogether and fresh install, plus to import folders and emails again. Or 2) To repeat the import procedure by over writing, which will hopefully add the missing emails!

However, I have two questions, if I am able to over write. 1) Is it possible to repeat the import again? 2) Will the result be I end up with hundreds of duplicate emails as well as those missing emails?

Perhaps someone has experience of the outcome.

Thank you in advance.

Hello All, I have recently installed Thunderbird email client which populated on its own and before I was asked for an address or Password! This may be by design which is not an issue as such. However, I noticed that none of my Laptop, WIN 10, Windows Live Mail subfolders were present. I had imaged at some point I would have to import all my Folders and the emails from Window Live Mail using the importexporttools-3.3.2 program. I have also been made aware that sometimes the process would not be without errors. Nevertheless I forged ahead. Unfortunately I have discovered there are odd emails missing. It seems I have two options to try and recover the missing contents. 1) To delete Thunderbird client altogether and fresh install, plus to import folders and emails again. Or 2) To repeat the import procedure by over writing, which will hopefully add the missing emails! However, I have two questions, if I am able to over write. 1) Is it possible to repeat the import again? 2) Will the result be I end up with hundreds of duplicate emails as well as those missing emails? Perhaps someone has experience of the outcome. Thank you in advance.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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re :I have recently installed Thunderbird email client which populated on its own and before I was asked for an address or Password!

Thunderbird can only do this if you previously had created mail accounts and used Thunderbird. So in other words an old profile pre-existed.

re : importexporttools-3.3.2

That is a very old version. You cannot use that addon in Thunderbird 115* Which makes me wonder what version of Thunderbird have you installed?

Thunderbird 115* uses: ImportExportTools NG 14.0.2 https://addons.thunderbird.net/en-us/thunderbird/addon/importexporttools-ng/

You import *eml files from Windows Mail Live.

You would use that addon to import *.eml files. In 'Local Folders' mail account. Create a new folder to receive emails Then use right click on folder > ImportExportTools NG > Import eml messages > All email from a directory (or option that's appropriate)

Then you need to select the folder which contains all the eml files. click on 'Select Folder' button.

Modified by Toad-Hall

diane.willsteed
diane.willsteed Question owner
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Sorry I haven't responded sooner.

Followed your suggestion thanks and succeeded populating the created mail box.

I really would like to have the Thunderbird Client as original, and as if I hadn't messed up! So coming back to my original question can you see any problems I may face if I uninstall this current Thunderbird Client and reinstalled? I could then use the correct Import Tool NG 14.0.2 for TB 115 client and be able to utilise the clients preinstalled folders! I only hope that all the Windows Live Mail emails will still be available to Import.

The reason being I appear to have a strange event. I have ended up with 80 odd previously deleted emails populating the Trash Client folder when I deleted an email. The deleted email ended up in the Local Folder Trash Folder! This all may be by design and correct!!

I hope you can follow my novice approach, and thank you, your help is much appreciated ?