Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to find the latest backup of the "Local Folders" section created about a few years ago.

  • 1 reply
  • 0 have this problem
  • Last reply by david

more options

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders. I tried to look for the latest backup file, but it does not exist. The latest backup I have is of the year 2022.

Kindly assist me in retrieving my lost folders.

p.s I have searched for the folders under the default profile section but they do not exist.

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders. I tried to look for the latest backup file, but it does not exist. The latest backup I have is of the year 2022. Kindly assist me in retrieving my lost folders. p.s I have searched for the folders under the default profile section but they do not exist.

All Replies (1)

more options

How did you create this backup? Thunderbird doesn't create backups on its own. If you created a new profile, the old one should be in the Profiles folder at c:\users\<yourid>\appdata\roaming\thunderbird\profiles