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I am unable to download most recent update.

  • 4 replies
  • 4 have this problem
  • 2 views
  • Last reply by silkphoenix

jessebae
jessebae
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Window that shows downloading; progress just hangs on "connecting to server". The bar continues to move across the window, over and over again (so far for 15 minutes).This occurs on 2 different computers which are on 2 different internet connections. I've tried to download multiple times. Please Help.

Window that shows downloading; progress just hangs on "connecting to server". The bar continues to move across the window, over and over again (so far for 15 minutes).This occurs on 2 different computers which are on 2 different internet connections. I've tried to download multiple times. Please Help.

All Replies (4)

silkphoenix
silkphoenix
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I noticed that you have the plug-in "BrowserPlus" installed. Try to disable it and then download again to see if that helps: Tools > Add-ons > Plug-ins


FYI, According to its website, it does not support Firefox 4, maybe that's the problem.

silkphoenix
silkphoenix
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I am sorry, forgot to include the link:


http://browserplus.yahoo.com/support/

jessebae
jessebae Question owner
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Thanks very much. I've uninstalled Browser Plus. Now, I guess I just have to wait for Firefox to attempt the update.

silkphoenix
silkphoenix
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You don't need to wait. You can go to:


Help > About Firefox and CLICK "Check for Updates".