In Windows 11, how do I access the folders beneath Local Folders

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders be… (read more)

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

Asked by 4freebird 1 week ago

Last reply by 4freebird 15 minutes ago

Login to Server pop.centurylink.net failed

I have been using Thunderbird for ~ 5 years & had to buy a new pc. Now the updated new Thunderbird is repeatedly have issues with each email account showing the auto… (read more)

I have been using Thunderbird for ~ 5 years & had to buy a new pc. Now the updated new Thunderbird is repeatedly have issues with each email account showing the automatic Login for new mail is failing to work. The error message says 'LOGIN TO (EMAIL ADDRESS) ACCT FAILED: LOGIN TO SERVER POP.CENTURYLINK.NET WITH USERNAME (EMAILADDRESS) FAILED'.

Oddly enough sometimes this does NOT happen when I restart the program & everything seems to work fine without me changing a thing. Is this an issue occurring system wide now or am I missing something?

Asked by mwmedgar 15 minutes ago

Login to Server pop.centurylink.net failed

I have been using Thunderbird for ~ 5 years & had to buy a new pc. Now the updated new Thunderbird is repeatedly have issues with each email account showing the auto… (read more)

I have been using Thunderbird for ~ 5 years & had to buy a new pc. Now the updated new Thunderbird is repeatedly have issues with each email account showing the automatic Login for new mail is failing to work. The error message says 'LOGIN TO (EMAIL ADDRESS) ACCT FAILED: LOGIN TO SERVER POP.CENTURYLINK.NET WITH USERNAME (EMAILADDRESS) FAILED'.

Oddly enough sometimes this does NOT happen when I restart the program & everything seems to work fine without me changing a thing. Is this an issue occurring system wide now or am I missing something?

Asked by mwmedgar 15 minutes ago

All Messages and Folders Have Disappeared - Asking to Set Up Anew - ?Problem with v.128.5.0esr

Hello - When I opened T-bird today, the entire account appeared to be missing, along with all of the associated messages. I had not used T-bird for about a week, and … (read more)

Hello -

When I opened T-bird today, the entire account appeared to be missing, along with all of the associated messages.

I had not used T-bird for about a week, and so it had updated automatically to v.128.5.0esr from v.128.4.3esr. I did go to the Help > TroubleshootingInformation > Mail and News Accounts, and there's nothing there. Similarly, I went to ... > Profiles > about:profiles and did not see my default profile there.

Is this a problem of the most recent update? How do I restore my previous email account and settings?

Appreciate anyone's assistance with this.

Asked by lyses-03-havens 46 minutes ago

MSN auto opens every few mins

since a few mins ago, 30/11/2024 12 Am IST i have observed that MSN webpage specifically : https://www.msn.com/en-in?ocid=wispr&pc=u477 auto opens every few mins… (read more)

since a few mins ago, 30/11/2024 12 Am IST i have observed that MSN webpage specifically : https://www.msn.com/en-in?ocid=wispr&pc=u477 auto opens every few mins, i have no idea why, can anyone help me?

Asked by Torpy Rapty 49 minutes ago

Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I … (read more)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Asked by tompa09 52 minutes ago

How can I change the background colour of a reply or forwarded message I am composing?

I have received an HTML-formatted message, which arrived with a red background colour. When I reply or forward that message, the message composition window appears with t… (read more)

I have received an HTML-formatted message, which arrived with a red background colour. When I reply or forward that message, the message composition window appears with the same red background colour, and with black text. The resulting black text on a red background is hard to read.

How can I change the background colour of the reply or forwarded message which I am composing? How can I override the background colour set by the sender in the original message?

Note that I am asking about the background colour of a message which was set by the sender. I am not asking about how to set the default colour of messages I compose from scratch. Nor am I asking about how to set the background colour of Thunderbird windows or UI elements.

Thank you in advance.

Asked by Jim DeLaHunt 14 hours ago

Last reply by Jim DeLaHunt 1 hour ago

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (read more)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Asked by TestAccount 1 hour ago

ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2… (read more)

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2 days Thurs and Friday. 28-11-24 THURSDAY @1.38pm On Thursday morning I used my computer with Firefox browser, and it worked perfectly OK. Then I had to go out shopping @11-15am. When I came back in doors @1.38PM I turned on my computer, it booted up as normal, then a Blue Screen appeared, with a message from Microsoft re back up in Cloud. I have not actually used Cloud before, although I did try to set it up earlier this year but not completed. So, I thought I would try again. This time I tried to register for the first time on cloud, I entered my email address and country, date of birth and then a password. Maybe something else, can't remember.

Then it asked for a code number that it said it had sent to my email, but I could not get that email then as I was stuck in between booting up and the Desktop screen. ( I DO NOT HAVE A MOBILE PHONE) As I did not have the code number, I clicked on, what may have said “not now” or similar message. Anyway, it would not continue so I had no option than to press the back button arrow, top left corner, several times. I think it took me back to the page with choices. I think I clicked remind me in a few days, which took me to the Desktop.

Normally my computer automatically opens Firefox Browser, but this time, I had to open Firefox, still no problem so far and the rest of Thursday OK. I did not try Microsoft Cloud again on Thursday.

29-11-24 Friday @ about 10.15am I thought that when I booted up, it may go back to where I left it Thursday, but no. When I turned on, there was no sign of the Blue Screen or Microsoft Cloud message re Back Up. When computer reached the Desktop, it did not load Firefox but an ERROR MESSAGE. It said. ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2 MAYBE TRY TO REINSTALL FIREFOX

It worked perfectly well before I tried to set up Microsoft Cloud yesterday (Thurs 28-11-24) now I cannot load or use Firefox at all, because it comes up with the same message every time. I have tried turning the computer off and back on, no luck.

My worry about Reinstalling Firefox is that I have hundreds of websites saved in bookmarks folders and I am not sure if I would lose them.

At this moment I have had to endure Microsoft Edge which I don't like. Don't put me through any more pain. Can you please help out a pensioner lost in the modern technological world. Thank you David

Asked by decoys131 3 hours ago

Last reply by decoys131 1 hour ago

Email send/receive failed 11/21/24

On 11/21/24 at 12:43 PM all incoming and outgoing email stopped. There are currently over 250 emails in our account that I cannot download. I've deleted the 3 files as re… (read more)

On 11/21/24 at 12:43 PM all incoming and outgoing email stopped. There are currently over 250 emails in our account that I cannot download. I've deleted the 3 files as recommended by one contact, shut down, and restarted Thunderbird with no success. Thunderbird was supposedly up to date but I noted another update effective 11/27. Current version 128.5. Equipment is Dell desk top GTK5PC6 running Win11 (this may be the problem but I'm starting here first - Win help is anything but). The desk top is 64 bit with 500mb hd, Intel Core X-64 processor, 16GB ram.

Asked by ArtRobbinsJr 1 hour ago

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Cr… (read more)

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Creating mail message..." and a progress indicator that is at 100%. I also get an error of "Unable to save your messages as a draft. Sending of the message failed".

If I attempt to send and email I get the same creating mail message and an error dialog box saying "Sending of the message failed".

In the error console I see

  • Bulleted list itemSending failed; , exitCode=2152857621, originalMsgURI=imap-message://andrew@defaria.com/INBOX#67121
  • NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.createUnique]

I looked at my ~/.thunderbird directory and the permissions are 700. I'm on Ubuntu 24.04.

Asked by Andrew DeFaria 2 days ago

Last reply by Andrew DeFaria 1 hour ago

firefox.exe - Entry Point Not Found

When I turned on my laptop today my Firefox browser started running an update when it was done I could not open the browser. I get two messages. firefox.exe-Entry Poin… (read more)

When I turned on my laptop today my Firefox browser started running an update when it was done I could not open the browser. I get two messages.

  firefox.exe-Entry Point Not Found ----The procedure entry point
      ?toString@Decimal@blink@@QEBA_NPEAD_K@Z could not be located in the dynamic link l. 
        library C:\Program Files (x86)\Mozilla Firefox\xul.dll.
    Couldn't load XPCOM


I'm sending this from my tablet because can't form my laptop.

Gail Daniel gail_daniel@comcast.net

Asked by Gail 1 hour ago

events lost from calendar

After update of TB to 128.4.3est via openSuse (15.5) the calendar no longer displays any events. Is this a settings problem? I read of this problem on Win and MAC but d… (read more)

After update of TB to 128.4.3est via openSuse (15.5) the calendar no longer displays any events. Is this a settings problem? I read of this problem on Win and MAC but don't see any postings related to Linux. Another post said that events are stored and recoverable. Suggestions appreciated.

Asked by konsultor 1 hour ago

Thunderbird showed it upgraded in 32 bit instead of 64 bit but About shows 64 bit

I just noticed on today's upgrade that Thunderbird showed it upgraded in 32 bit but the Help > About field shows 64 bit. Why is it doing that? Do I possibly have an is… (read more)

I just noticed on today's upgrade that Thunderbird showed it upgraded in 32 bit but the Help > About field shows 64 bit. Why is it doing that? Do I possibly have an issue or will all be ok, lol. I'm just confused as to why it would do that and want to make sure there is no problems. Thanks for your help...Debb

Asked by Debb 2 hours ago

Last reply by Debb 2 hours ago

Copy and paste blockage fixed!

I do not know what exactly causes Firefox (on Windows 11 anyway) to block the copy and paste functions, but i found the easiest fix possible :-) Firstly, for me it n… (read more)

I do not know what exactly causes Firefox (on Windows 11 anyway) to block the copy and paste functions, but i found the easiest fix possible :-) Firstly, for me it never grayed out the copy option on right mouse click, so it seemed like copy is possible - just that it did not copy anything at all! The CTRL / C also did not copy anything - but in MS Edge everything worked just fine.

I had cleared out the browser cache in FF - did not change anything (but maybe i should have closed FF and reopened it anew and things would have worked again - instead i got frustrated and used CCleaner to clean out the online trash in all browsers etc. But CCleaner also had a hickup due to some nag popup for their paid version, so i turned off the laptop and restarted it anew, then CCleaner ran normally, cleaned up all www garb.

Now i opened FF - and guess what, copy and paste worked just fine again.

Go figure what the cause was / is, but a www trash clean pc seems to solve it, that's at least something.

Asked by Rudolf Megert 2 hours ago

I cannot click links from google search if they are an advertisement. Even an ad from Amazon from my search results.

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I d… (read more)

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I did a google search for scrapbook paper from a specific company. Google gives me a page of search results. In the top of the page are adverts from Amazon etc. One of them was one I clicked on for amazon. See screenshot 1. When I clicked on the one circled in red I got the second screenshot as a result. So then I clicked the exclamation mark next to http: on screenshot 2 which gave me this info in screenshot 3. I went back to the google search page and cannot open a one of those ads across the top. My husband has the same issue on his galaxy S7 tab and he hates not being able to compare prices by clicking those ads. I have on my desktop, as well as his tablet the browser privacy set to Standard. So what is causing this? I used to love firefox but these latest 3 or 4 updates have left it a hot mess. How do I fix this? It is not like this with other browsers. I have no issues with then at all. I have the same tablet as him, but it has not updated to the latest update and I am able to click those same links from it. I just ran the same search from my galaxy mobile using firefox 119.0.1 It works fine on the mobile version I am running (I know but this is why I won't update it!). Please tell me, help me figure out what is going on with this version of Firefox (version 132.0). Is it FF and google not playing well together or just a FF issue because as much as I like FF I am about to dump it for a browser that works. Just for GP, I only have Last Pass extension active. I have AdBlocker Ultimate but it is currently disabled as I thought it was the culprit and have not re-enabled it just yet. All those extensions listed in troubleshooting information I assume is things within the browser itself?? As I said I only have one extension active and only 2 installed. Please advise. Thank you.

Asked by Debb 3 weeks ago

Last reply by Debb 2 hours ago