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I have used Thunderbird for years to access one mail account on AOL. In November, it suddenly quit working. In my efforts to fix it, I wound up with 2 sets of inboxes. How do I combine them now that I've downloaded & installed Thunderbird, which upgraded my program and reset the AOL connection? All mail is now going into a newer inbox, but I want it in the older inbox?

Hi,

after a cumbersome OS upgrade (Ubuntu 23.04 to 24.10), I faced 2 quite big problems:

First, I ended up with the new version of Thunderbird NOT seeing at all my profile, so proposing to create a new one. Just closed it and used my web mailer for 1 month, then I finally found some time to dig: the new TB came as a snap, so its profile folder wa no more in my ~/.thunderbird, but rather in ~/snap/thunderbird/.thunderbird (well, as detailed in a .ini file therein...) So, why doesn't TB automatically detect these cases, and propose to "recover" an existing profile located in a lication that was the same and immutable for the last 15 years, AFAICR?

Second, after creating a symlink from the new profile folders location to the old one, I ended up with TB recognizing all my email accounts with their passwords, BUT it apparently lost ALL my Local Folders old contents, i.e., showing an empty Local Folder Inbox, and no Archives (my whole 3GB email archive disappeared from the GUI). After digging, I realized I had a few symlinks bouncing back and forth in my home folder (from ~/ to work-xyz/mail-data/, and from there to ~/work/mail-data/... (you know, in 15 years things become messy). Therefore, TB had correctly found and read all my profile accounts info from the correct old symlinked location, but I noticed it created a new folder in ~/snap/thunderbird/work/mail-data/<profile-name>/Mail/...., ignoring the same folders already in the same profile folder where the account info was correctly found. After reducing the number of needed symlink traversals to just 1, everything was correctly found, but I had a hard and anxious time throughout the process.

Despite my setup being uniquely messy, I think there's a bug somewhere, so I wrote this, in the hope it may be useful to devels.

Keep doing the hard and excellent work on TB :-)!

 Tommaso

My computer recently crashed, had to get a new one. In re-establishing the Thunderbird email I am having trouble syncing it with Earthlink for my old and new emails and file folders. The TB field is just blank, listing only archived email files from past years, and pop ups demanding the "new password", when I put in the password it does not accept it.

Hi all,

I installed firefox with all suggested options, when I open google play books and click on a book it keeps loading but nothing happens. Works in chrome and edge.

Thanks

I have tried everything recommended to try and log into the ATT email website. What is weird is that the email is coming into Thunderbird just fine and I can log in using the Edge browser. I only log in to the ATT site every so often in order to mark emails as spam and occasionally to look in the spam folder for a missing email. I have deleted the cookies for this website and the history as recommended. I don't want to delete all my cookies as it is a real pain to have to log back in to all the sites I regularly use. I saw on a Microsoft site that this is a documented problem and sometimes changing one's password helps but I can't find a way to change my password. I'm no longer an ATT customer (after getting a better internet provider that ATT DSL!) but I still use that email address. I am baffled. Appreciate your help.

I have downloaded the latest version of the program from your website and when I installed the program on my device more than once, I was unable to complete the installation steps and the message that appears in the attached file always appears to me. Thank you for your cooperation with me. From fans of Firefox

I have been trying for 2 days to do:

1. Move the Thunderbird data base to E-drive from c as there is no space on C. I allow thunderbird to install - no option for data base location and it puts it on c-drive my default. I then copy all the files to e-drive and then it wants to re-install again. Same PC.

2. I cannot get mailstore to convert pst as the Outlook function in Thurnderbird does not or I cannot get it to work.

I am complete novice and this is all to complex. I live in remote place in Austrialian out back

Please Dan

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-02-02-14-30-48-812bfhttps://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-02-02-14-30-48-812bf6.png6.png

The URL ... https://mytravel.state.gov/s/ ... loads into my web browser each time its opened. I don't know why it does. I did have an issue with passport renewals but that issue is now closed. Why does this US government site continues to load is beyond my me. Suggestions? P.S. I did read your Firefox Troubleshooting Articles that mentioned clearing the cache ... I think this is solution but how to clear my browser's cache?

I had many email folders set up to save incoming emails of importance and they all got emptied at once during the transition from one internet server to another. I haven't been able to find them anywhere since. What happened and how do I prevent a repeat?

how do I delete this warning that appears before my home page?

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to search.pabapara.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Learn more…

Why do messages with links get pasted with *some* links pasting as just regular text every time? Is there a workaround? I have tried "without formatting" and "with formatting".

I send a set of four e-mails every week to several hundred recipients. I have to split that into 4 outgoing sets. I have tried two methods of pasting the four messages into Thunderbird's message creation interface: write in Thunderbird or OneNote. (OneNote offers more flexible recordkeeping.)

These messages always have several in-text links to web sites. I want all the links to survive the required three or four copy-paste cycles. Some do, some don't, and I see no failure pattern yet. For example OneNote's links may or may not survive, ditto Thunderbird's. "Failure" is pasting the "display text" only, not a proxy that will not correctly connect, so I have to re-enter the URL in Thunderbird's drafting window with the CTRL-K shortcut.

Suggestions welcome. Thanks in advance.

Trying to send mail. Getting a message Sending of message failed An error occurred while sending mail. Relaying denied you must check for new mail before sending

Somehow my email is being distributed to all kinds of spam operations and I get at least one new Junk sender every day. I have tried hitting the Junk button for all such emails. I have tried filtering the senders off to Junk, with variations--eg, even after marking as Junk email from "enzo@newsletter.spartoo.com" I set up a filter so all "spartoo.com" goes off to Junk. And I edited the filters to make sure they weren't conflicting with each other. But nothing works and I feel like I'm in Junk Hell without any support from Thunderbird. Halp!