Data loss password recovery

I had to reset my firefox password. When signing in, the account is not synced (no extensions, history, bookmarks etc) and acts like it is the fresh instance. When manual… (read more)

I had to reset my firefox password. When signing in, the account is not synced (no extensions, history, bookmarks etc) and acts like it is the fresh instance. When manually syncing, it spins for a second then stops. Says it last synced 1 second ago. I see no data otherwise. Does resetting password seriously remove all data? What is the point of recovering the account if it gives you a fresh account anyway? There was a disclosure that mentioned some data, but not even including bookmarks or extensions is a little upsetting for me. Disrupted my work day quite a lot.

Asked by mark.adams2 3 hours ago

Last reply by mark.adams2 9 minutes ago

Ad blocking and search engine problems.

For the past week or so I am finding Youtube videos are unavailable because, I understand from messages that flash on my screen, its ads are being blocked. This does no… (read more)

For the past week or so I am finding Youtube videos are unavailable because, I understand from messages that flash on my screen, its ads are being blocked. This does not occur if I use Chrome. Also, although I had chosen Duck Duck Go as my search engine, Yahoo seems to be doing the job. Can you please advise me how I can stop ad blocking for Youtube, and yahoo appearing as the search engine, when I use Firefox. Firefox was my default browser but have changed to Chrome for the present. The O/S on my PC is Windows 10.

Asked by grtate 25 minutes ago

SMTP Server settings

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes i… (read more)

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes in the account manually??

Asked by p_manolis 2 hours ago

Last reply by markwarner22 25 minutes ago

Denied access to my mail accounts and MyHeritageaccount

Page seems to freeze, and mail/google-acces denied out of nowhere. Same message when trying to log in to MyHeritage. Message someone changed phonenumber recently. I didn´… (read more)

Page seems to freeze, and mail/google-acces denied out of nowhere. Same message when trying to log in to MyHeritage. Message someone changed phonenumber recently. I didn´t. I am accessing internet via cable to Iphone. No wifi or bluetooth. I suspect someone is trying to get illegitimate access.

Asked by elledyring 51 minutes ago

Last reply by markwarner22 27 minutes ago

Netflix does not work

Netflix says I need the the latest version of firefox. At the top of the screen it says "Firefox is installing components needed to play the audio or video on this page. … (read more)

Netflix says I need the the latest version of firefox. At the top of the screen it says "Firefox is installing components needed to play the audio or video on this page. Please try again later"

As far as I can tell nothing is installing and I need to actually do something to resolve this issue. Unfortunately I don't know what. Please help me resolve this issue.

Asked by Boklasarmarkus 49 minutes ago

Last reply by TyDraniu 28 minutes ago

  • Solved

Can't log into Mozilla Account

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an erro… (read more)

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

Asked by William 1 day ago

Answered by William 22 hours ago

Did firefox disable all http traffic?

I'm not able to open any HTTP website on firefox (desktop and mobile) and it started about 2 months ago. So, is HTTP traffic not allowed anymore? I'm able to access HTTP … (read more)

I'm not able to open any HTTP website on firefox (desktop and mobile) and it started about 2 months ago. So, is HTTP traffic not allowed anymore? I'm able to access HTTP over chrome, edge and safari, but firefox (regular and developer edition and ios version) are not working. It keeps loading for about 5 minutes then I see "ns_error_net_reset" in the console network tab.

also, https-only-mode is set to "don't enable" in the settings

Asked by ahmedsabbagh1192 1 hour ago

Disable white flash when loading page

Firefox flashes a white screen when loading a new page. This is a known issue. Is there a way to make it stop? I see numerous people looking for answers (on mozilla, on … (read more)

Firefox flashes a white screen when loading a new page. This is a known issue. Is there a way to make it stop?

I see numerous people looking for answers (on mozilla, on stackoverflow, on superuser, on reddit, and on mozillazine), and I see no answers that work.

Is there a solution that works?

Does anyone know why Mozilla programs this in? (Is there a way to ask Mozilla directly?)

Firefox has been the only browser for me over the years, allowing customizations that free me from the frustrations of Chrome, Safari, et al. But why this flashbang, as kartana put it on reddit?

Asked by bbcc 13 hours ago

Last reply by TyDraniu 2 hours ago

Gah. Your tab just crashed. - tried all suggested solutions

Greetings. Please help. After Win11 update, Firefox started to just show "Gah. Your tab just crashed." I've uninstalled multiple times from MS Store and also direct from… (read more)

Greetings. Please help.

After Win11 update, Firefox started to just show "Gah. Your tab just crashed." I've uninstalled multiple times from MS Store and also direct from website. No luck. Safe mode works fine. My normal mode does not work even when all the addons, etc are disable. I'm a simple user with no customisations of the FF browser.

Tried new profiles, untick performance, etc.

I've even tried restore win11 update to an earlier date. Same result.

Other browsers work fine but I want to support Mozilla. I'm at the point of switching to another.

Crash IDs: bp-0dcff036-72ca-46e1-af89-caad20241126 26/11/2024, 3:50 pm View bp-37129959-b635-469c-aa2b-2f4910241126 26/11/2024, 3:50 pm View bp-809cab3e-8068-40bb-93b0-9e5750241126 26/11/2024, 3:50 pm View bp-e7a27777-15c9-42cd-8618-408230241126 26/11/2024, 3:50 pm View bp-f005a29a-9c8b-415a-8de1-5e0d30241126 26/11/2024, 3:50 pm View

Grateful for your help. Many thanks.

Asked by hpyldnuk 5 hours ago

Last reply by TyDraniu 2 hours ago

Firefox and confluence not working

Hi, I am having some problems going through Confluence Pages with firefox in windows. I found out that I am not the only one. Can you check this please? https://jira.at… (read more)

Hi,

I am having some problems going through Confluence Pages with firefox in windows. I found out that I am not the only one.

Can you check this please? https://jira.atlassian.com/browse/CONFSERVER-88208

This only happens with firefox, not with other browsers like edge, chrome, opera, vivaldi, brave...

Thanks.

Asked by hugotome 3 hours ago

Connection speed

hello I use FF 132.0.2 (64- Bit) and Proton VPN version 3.4.3. since one of the latest updates of FF the connection to the WEB is terrible slow. I tried the Troubleshooti… (read more)

hello I use FF 132.0.2 (64- Bit) and Proton VPN version 3.4.3. since one of the latest updates of FF the connection to the WEB is terrible slow. I tried the Troubleshooting mode and the reset of FF, there is no improvement. Other browers do not have this problem and without running VPN the speed of FF is as it should be. thanks and sorry for my German Englisch HI

Asked by HI-ebe 3 hours ago

Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (read more)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: https://support.mozilla.org/en-US/que.../1420017 I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Asked by Delfofthebla 6 days ago

Last reply by Delfofthebla 7 hours ago

Slow loading speed for my local uTorrent GUI

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 1… (read more)

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 132.0.2 x64 and it eventually loads after 3-4 minutes. There are absolutely zero add-ons at the moment, and it does not matter if it is a portable version or standard installed version. I do not seem to have this issue while using Firefox (latest) ESR portable version.

Is there something I'm missing here? I am not sure if it is the port that's the issue with Firefox, because I have a local website using port 9090 and 8080 without any issues on loading. Also, it is happening with the nightly version of FF as well. All other browsers load quickly.

Kind regards,

Shedrock

Asked by Shedrock 17 hours ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

https://www.facebook.com/ not working properly

After switching to Mozilla Firefox from Google chrome I am facing a issue which I cant solve. Whenever i try to send message in https://www.facebook.com/ it shows "Couldn… (read more)

After switching to Mozilla Firefox from Google chrome I am facing a issue which I cant solve. Whenever i try to send message in https://www.facebook.com/ it shows "Couldn't send". So i though it face Facebook's problem , but after trying this same in the google chrome , it was working smoothly , no issues. Please fix this

Asked by farabial4200 8 hours ago

Assistance Needed to Recover Deleted Facebook Business Account

Dear Facebook Support Team, I hope this message finds you well. I am reaching out to request your assistance in recovering a Facebook business account that was accidenta… (read more)

Dear Facebook Support Team,

I hope this message finds you well. I am reaching out to request your assistance in recovering a Facebook business account that was accidentally deleted. The account was crucial for our business, HPIT, and we regret having lost access to it.

We have already created a new account, but we would greatly appreciate it if you could help us retrieve the previous account and its associated data. If possible, we would like to link the recovered account with our new one to ensure continuity for our business operations.

I have included the link to the deleted account below for your reference:

https://www.facebook.com hpitcorp

Your assistance in this matter would be immensely valuable to us. Please let us know if there are any steps we need to follow or additional information you require from our side to facilitate this process.

Thank you very much for your support and understanding.

Best regards,

John Ezekiel

Current Account Username: j [edited from public] @gmail.com <- access to Facebook account

Business Account


Previous Account Username: [edited from public] @hpitcorp.com

Change to: [edited from public] @hpit-inc.com

Asked by John Ezekiel 10 hours ago

Last reply by James 10 hours ago

cannot log on to a site that I have been doing

I get this Error message when I try to sign onto my cell providers website. What does this meen and how do I fix it? You don't have permission to access "http://www.t-mo… (read more)

I get this Error message when I try to sign onto my cell providers website. What does this meen and how do I fix it?

You don't have permission to access "http://www.t-mobile.com/benefits/travel" on this server.

Reference #18.1002c417.1732590174.8736632b

https://errors.edgesuite.net/18.1002c417.1732590174.8736632b

Asked by srellobo 10 hours ago

device input/output

why is there no way to select audio/video/ microphone input or output? . my headset dies all the time and i would like to change in firefox which output the audio should … (read more)

why is there no way to select audio/video/ microphone input or output? . my headset dies all the time and i would like to change in firefox which output the audio should go into. while skullcandys headphones firmware sucks, firefox has the wherewithal to have a device settings section where i can choose which device has which input and output

Asked by Paige Scottie 10 hours ago