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I am using Thunderbird version 128.7.0esr on Windows 11 Pro. I moved my Mail folder (and sub-folders) on my local drive. I re-directed each of 4 email accounts to their new sub-folder. The emails are downloading from the email host's POP3 server. New email messages are not visible in any of the inboxes. The counter shows the number increasing when messages are downloading. Global search does not find the new emails. The new emails show when I right click on any of the inboxes and select "Search Messages" (From/Contains."@"). I tried manually removing the Inbox.msf from one account, but did not fix when I restarted. I tried the Repair Folder button (right click Properties on Inbox folder), but did not fix. I know the emails are on my computer, but I cannot get to them without the very cumbersome "search messages" function. Suggestions?

I was having some trouble with an email account. I deleted and re-added the account. As this is my primary email account, it was at the top of my account listing. After adding it back, it is now at the bottom of the list. I opened Account Settings and dragged the account to the top. When I departed Account Settings, the account still shows at the bottom of the list. I tried moving the top accounts down. I tried moving other email accounts up or down. All of them remain in the same order when I exit Account Settings. I did read somewhere that I need to accept or otherwise indicate that I confirm the new account order before leaving Account Settings. I cannot see any button in Account Settings that allows me to do this. I just X-out of Account Settings. I would very much appreciate any suggestions. Thank you !

Hi folks.

I have a situation where I need to access an email but it seems to be invisible.

It's supposed to be in the Inbox, and when I do a search the results show it is there, yet it doesn't display or is otherwise accessible. The email dates from 2020.

Thanks.

Not all the time, but enough to be annoying. I delete a message with an attachment and get a message the the attachment will be deleted before I can delete the message. See following image. Running an iMac, 10.14.6. Thanks, Gary

Hello. I have been using Thunderbird for personal email on my desktop for some years now, but recently the client seems to download messages and then allow only a few for me to read. I don't think I have set up any SPAM or TRASH detection. Right now, in addition to my message downloads, the client is showing 3 messages as NOT READ - but which I cannot find to see! Is it something to do with the number of messages still sitting in my INBOX? I have around 3700 of them.

Just not sure how to solve this. I just tried to send a message from another of my email accounts - which was received and viewed fine. Attached is an image of my INBOX. Thanks for your kind help. Lee, West Sussex UK

Hi - I have had gmail and my internet provider email accounts on Thunderbird working for years. Suddenly, a few days ago, I started getting certificate issues from Thunderbird warning me of the security risks. I chose to override. Now I am unable to download (imap) from either email server. I no longer receive the certificate risk dialog box. When I click on File>Get New Messages, message appear at the bottom of the page indicating Thunderbird is "connecting to the imap server" or "checking mail server capabilities", but nothing downloads. What do I need to do to correct this? Access to both servers stopped at the same time so I don't believe anything changed on the server end.

Thanks, Alan

Bug? Is there a fix coming. I move emails between different accounts all day long :)

As an intended workaround, I installed the beta version but the import of settings did not actually move over my configuration of views, toolbar settings, threading, etc. and that would take a quite some time setting up again.

j'ai changé de FAI et je voudrais mettre ma nouvelle adresse mail GMAIL et garder mon ancienne sur ORANGE en attendant qu'orange m'en refuse l'accès Vous remercie tous

I have a problems receiving and sending emails from and to externals users. However I don't have this problem with the emails receiving and sending between my coworkers (we have the same domain @spectratech.gr). We checked the SMTP settings (IMAP/POP3), SSL/TLS settings, updates and these setting seems to be ok. What could be the problem? thank you

Moin,

ich bin von Outlook umgestiegen auf Thunderbird, das lief soweit alles gut, dann wollte ich meine "alten" Ordner im neuen Programm anlegen habe dabei festgestellt dass Änderungen in Thunderbird ins Outlook übertragen wird, also ich ändere im neuen Ordner den Inhalt in Thunderbird ist die Änderung auch in Outlook ausgeführt, das ist sehr ärgerlich.

Ich bin mit der Bedienung von Thunderbird nicht so gut vertraut, das bedeutet wenn ich hier was ausprobiere hat das Auswirkungen auf die Daten im Outlook, in meinem Fall sind wichtige Unterlagen futsch.

LG Marion Petzold

I am in the process of moving my saved emails from Thunderbird local folders to my email service provider, Runbox.com. I'm using the right-click context menu "Move to" item, moving a few folders at a time.

It's not going well. When I view the list of folders at Runbox using Thunderbird, it's far from what I see when I use RunBox's web interface (V6). Some folders are visible one way and not the other, the hierarchy of folders is different, and so on. It's bad enough now that I'm going to halt this project, until I can clean things up and be certain that I'm not going to lose any emails.

So. When using Thunderbird to look at the list of folders at Runbox, many of the folder names appear in a faint italic font. I'd like to know what this means - I wasn't able to find out anything online about this. Clicking on one of the faint italic folder names does list the expected emails, and I can open them.

Once I understand this, I might be able to improve my understanding of the situation to the point where I can explain things to tech support at Runbox.

Thanks for any assistance :)

- - - Peter

Would like to remove the long folder names and only show the last sub folder name. For example instead of seeing INBOX.travel.Uk - only UK would be visible as part of the folder tree

Would like to remove the long folder names and only show the last sub folder name. For example instead of seeing INBOX.travel.Uk - only UK would be visible as part of the folder tree

Hello, Since tuesday (2025 february 25) I can no longer send e-mails from my main account, whoever is the recipient. As soon as I clic on "Send" I get the message below: "Sending of the message failed. An error occurred while sending mail. The mail server responded: : Client host rejected: Access denied. Please check the message recipient <recipient address>". I did not change anything. I have the exact same issue on an other computer with the same Linux distribution (Xubuntu 20.04, both up to date) running the same Thunderbird version (115.18.0). What is weird is that I have no trouble to send e-mails from a secondary account, on both computers. I checked using openssl that the problem is NOT related to the smtp server. Anyone experienced the same weird issue? Thanks in advance for any help. Lucie

I can run Thunderbird, but new email doesn't load. For example, the most recent email is yesterday at 5:44 pm. What could it be and what can I do? When I shut down last night, my computer did an automatic update. Could that have screwed things up?

Hi, I hope someone can help me. I've been archiving my e-mail on my Synology NAS for a number of years now. However, my W10 desktop computer died last year and I've had to reinstall Thunderbird on a new W11 PC. I want to get access to all the archived e-mails on my NAS, that is, as they used to appear in Thunderbird under local folders year-by-year. I also want to be able to archive more recent e-mails to the same location. That is, I want to re-establish the same archiving process I had previously, complete with access to the old archives. I've tried to set up the same file path to the NAS under Local Folders in Thunderbird (as far as I can remember - I might not have it correct) but the old archives don't appear. in an attempt to identify the correct file path on the NAS, I've tried to archive a recent message as a test so I can see where it is stored - in Thunderbird the year folder appears under the NAS location under local folders as expected and I can see the message in the message window so it seems to be working but I can't see any new folders or files on the NAS - nothing modified or created with today's date. I'd be grateful for any assistance. Thanks, Kevin