Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am getting an error that the download has a virus when attempting to install

  • 7 respuestas
  • 2 tienen este problema
  • 7 visitas
  • Última respuesta de philipp

more options

I uninstall Firefox due to a problem with the browser showing websites incorrectly after a windows reboot. I attempted then to download firefox from the firefox website and each time the antivirus software detect a virus and remove the installer

I uninstall Firefox due to a problem with the browser showing websites incorrectly after a windows reboot. I attempted then to download firefox from the firefox website and each time the antivirus software detect a virus and remove the installer

Todas las respuestas (7)

more options

hello, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

more options

get the same message

more options

this are very likely false-positives. what kind of anti virus software are you using? many of them offer some kind of contact form to report false detections to the vendor so that they can refine their virus definitions...

more options

The antivirus is Microsoft Essentials. This is the same computer I used and same Essential software used to download about a year ago.

more options

could you provide a screenshot of the error message?

How do I create a screenshot of my problem?

more options

below is the screen shot

more options

ok, this isn't coming from your security software but from IE. if IE flags every download as malicious this by itself might probably be a sign of an infection already present on your system: http://social.technet.microsoft.com/Forums/ie/en-US/c888dbaf-cd4a-40a2-a75a-6927c7d2844c/ie89-says-every-file-contained-a-file-and-was-deleted