Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Cannot sync with my account in Firefox for Android

  • 3 respuestas
  • 9 tienen este problema
  • 1 visita
  • Última respuesta de philipp

wizrares
wizrares
more options

I recently downloaded Firefox for Android, and when I try to sync up with my Sync account, I keep getting the "invalid email or password" error. I thought I might have just forgot my password, went to change it, and it says "invalid email". I am logged into my Sync account with that same email as I write this message from my PC, so it can't be invalid. Please advise.

Chris

I recently downloaded Firefox for Android, and when I try to sync up with my Sync account, I keep getting the "invalid email or password" error. I thought I might have just forgot my password, went to change it, and it says "invalid email". I am logged into my Sync account with that same email as I write this message from my PC, so it can't be invalid. Please advise. Chris

Todas las respuestas (3)

philipp
philipp
  • Moderator
more options

hello, when you have just upgraded all your devices to firefox 29 you might have to migrate any priorly created accounts to a new format: Sync your Firefox bookmarks, history, passwords and more

wizrares
wizrares Autor de la pregunta
more options

I have just downloaded Firefox desktop for PC. Is the Google Play version of Firefox up to 29 as well?

philipp
philipp
  • Moderator
more options

it should be, buy you can check in the firefox menu under settings > mozilla > about firefox.