Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

why facebook page now is not shown properly?

  • 2 vastust
  • 2 on selline probleem
  • 9 views
  • Viimati vastas skyshuff

more options

hi. my firefox already up to date. my question is, since afternoon(in my place) my facebook is not shown properly, it something like crash. when i use other browser, its ok. i also restarting the firefox and after that i open facebook again but it still the same. please help me solve the problem. thank you.

hi. my firefox already up to date. my question is, since afternoon(in my place) my facebook is not shown properly, it something like crash. when i use other browser, its ok. i also restarting the firefox and after that i open facebook again but it still the same. please help me solve the problem. thank you.

Valitud lahendus

What looks wrong?

Did you check your plugins?

Did you already try clear and disable the hardware acceleration?


Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
    • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!


Can you give us a screen of the problem?

Loe vastust kontekstis 👍 0

All Replies (2)

more options

Valitud lahendus

What looks wrong?

Did you check your plugins?

Did you already try clear and disable the hardware acceleration?


Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
    • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!


Can you give us a screen of the problem?

Muudetud Diego Victor poolt

more options

i did not do anything. just refreshing it again at this time and its come back as usual. btw thanks!