Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

This thread was closed and archived. Please ask a new question if you need help.

Plugin updater not working

  • 4 vastust
  • 2 on selline probleem
  • 8 views
  • Viimati vastas cor-el

more options

I've tried all the steps here: https://support.mozilla.org/en-US/questions/963461?fpa=1

However this page: https://www.mozilla.org/en-US/plugincheck/

Doesn't show any plugins. It's just an informational page (even after firefox profile reset)

I've tried all the steps here: https://support.mozilla.org/en-US/questions/963461?fpa=1 However this page: https://www.mozilla.org/en-US/plugincheck/ Doesn't show any plugins. It's just an informational page (even after firefox profile reset)
Attached screenshots

Valitud lahendus

hello, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team in the meanwhile, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

Loe vastust kontekstis 👍 0

All Replies (4)

more options

Hi Assimilater, I have started to investigate this and currently we are working on a fix for the plugin check page. Please stay tuned for an update.

However in the meantime, please check for updates from addons.mozilla.org.

more options

Valitud lahendus

hello, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team in the meanwhile, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

more options

The patch will be coming out fairly shortly as a fix has been found in the UI.

Thank you for your patience.

more options

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.