Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

no longer have device Outlook email was setup.

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas Paul

more options

Grandson reset my phone by accident and I cannot reset or verify my account because of my password

Grandson reset my phone by accident and I cannot reset or verify my account because of my password

All Replies (1)

more options

Hi cjdebates

Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in How do I set up Sync on my computer?