Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Cannot connect to Box account in 91.1.2

  • 2 vastust
  • 2 on selline probleem
  • 2 views
  • Viimati vastas eberger5

eberger5
eberger5
more options

Just upgraded from 78 to 91.1.2 and cannot connect to my Box account. I have installed the Add On called FileLink Provider for Box (actually I already had it from prior version but it would no longer work). Then I go to Preferences, Attachments, add Box to the list of providers and it has a yellow triangle with exclamation point. To the right I click on the grey box that says "Connect your Box Account" and nothing happens. I have separately logged into my Box account using Firefox but see no option there either. Is something broker in 91 or am I missing something?

Thank you.

Just upgraded from 78 to 91.1.2 and cannot connect to my Box account. I have installed the Add On called FileLink Provider for Box (actually I already had it from prior version but it would no longer work). Then I go to Preferences, Attachments, add Box to the list of providers and it has a yellow triangle with exclamation point. To the right I click on the grey box that says "Connect your Box Account" and nothing happens. I have separately logged into my Box account using Firefox but see no option there either. Is something broker in 91 or am I missing something? Thank you.

Valitud lahendus

The Box Provider add-on has been updated last in March 2020. So I doubt it does still work with TB91. Pick another File Link provider instead. https://addons.thunderbird.net/en-US/thunderbird/tag/filelink

Loe vastust kontekstis 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Valitud lahendus

The Box Provider add-on has been updated last in March 2020. So I doubt it does still work with TB91. Pick another File Link provider instead. https://addons.thunderbird.net/en-US/thunderbird/tag/filelink

eberger5
eberger5 Küsimuse esitaja
more options

I guess you are correct. However, when I look at FileLink providers on the page you sent me to, all have the cross out symbol for v91. Phooey.

I didn't realize the issue since when you search from the AddOns manager within Thunderbird, you pull up a page that seems to suggest the FileLink provider for Box still works. See image.

I hope this gets ironed out soon. It is troubling. I guess I should have waited on updating.