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Firefox crashes

  • 2 vastust
  • 1 on selline probleem
  • 12 views
  • Viimati vastas twhrider

twhrider
twhrider
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My parents' computer turned itself off yesterday evening and now Firefox goes straight to the crash report, it does not even open a window, even when trying to start the browser in safe mode.

My parents' computer turned itself off yesterday evening and now Firefox goes straight to the crash report, it does not even open a window, even when trying to start the browser in safe mode.

Valitud lahendus

cor-el, thank you for your response. Whenever I tried to launch Firefox, it just went straight to a crash report, it would not load at all. Before I saw your reply, I decided to try installing the most up-to-date version of Firefox, and the problem was solved. Thank you anyway, though!

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you at least bring up the Profile Manager to try to create a new profile?

You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

See also:

Muudetud cor-el poolt

twhrider
twhrider Küsimuse esitaja
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Valitud lahendus

cor-el, thank you for your response. Whenever I tried to launch Firefox, it just went straight to a crash report, it would not load at all. Before I saw your reply, I decided to try installing the most up-to-date version of Firefox, and the problem was solved. Thank you anyway, though!