Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 37.0 crashes on start-up

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by ideato

manofmann
manofmann
more options

Since installing the upgrade to v37.0 yesterday, I have been unable to start Firefox. It goes straight to the 'We have a problem' window asking me to submit a crash report

Since installing the upgrade to v37.0 yesterday, I have been unable to start Firefox. It goes straight to the 'We have a problem' window asking me to submit a crash report

All Replies (2)

philipp
philipp
  • Moderator
more options

hello manofmann, please look out for a firefox 37.0.1 update that is going to be released soon in order to adress some startup crashes on windows as this might apply to your issue as well...

ideato
ideato
more options

Hello manofmann, philipp

to update philipp's post

updates are enabled again, go from Help > About Firefox, and download the latest 37.0.1 :-)

thank you