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Firefox Crash or Crash View

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

gcarne
gcarne
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In the last months Mozilla Firefox either keeps crashing or, when starting Firefox, brings the crash view. This rather annoying and I do no, unless I really have to, move to another browser. The latest submitted crash report is: Crash ID: bp-9df36bd2-2981-472d-860f-78ced2151011 Please let me know if you need the crash file in order to help me on this and where I can find the file. Thank you.

In the last months Mozilla Firefox either keeps crashing or, when starting Firefox, brings the crash view. This rather annoying and I do no, unless I really have to, move to another browser. The latest submitted crash report is: Crash ID: bp-9df36bd2-2981-472d-860f-78ced2151011 Please let me know if you need the crash file in order to help me on this and where I can find the file. Thank you.

All Replies (1)

FredMcD
FredMcD
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Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1189940 NEW --- Win10 crashes in nvwgf2um.dll@0x47c5d via CompositorD3D11::EndFrame 1181349 NEW --- crash in nvwgf2um.dll@0x39e5d

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: