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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

buritsch
buritsch
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when accessing usbank ,usps firefox crashes. windows 7 on a dell xps 8700 pc. no issue when on the dell web site.

when accessing usbank ,usps firefox crashes. windows 7 on a dell xps 8700 pc. no issue when on the dell web site.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The System Details list next to the question shows that you run an older Firefox 50.0.2 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 50.1.0 release.

  • Help -> About Firefox

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: