Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Move addresses between address books

  • 2 replies
  • 4 have this problem
  • 2 views
  • Last reply by km.it

km.it
km.it
more options

I try to move a conntact from Personal address book to the Collected book and in reverse using drag and drop. It works on the following workstations

Thunderbird 52.3.0 32-bit Windows 10 Pro Thunderbird 52.3.0 32-bit Windows XP SP3

We have some workstations with the same OS and Thunderbird version where it does not work

Thunderbird 52.3.0 32-bit Windows 10 Pro Thunderbird 52.3.0 32-bit Windows XP SP3 Thunderbird 52.1.1 32-bit Windows XP SP3

It seems that the problem does not depends on the workstation OS and Thunderbird version.

Is there any Thunderbird configuration parameter related to this issue?

Thank you.

Konstantinos

I try to move a conntact from Personal address book to the Collected book and in reverse using drag and drop. It works on the following workstations Thunderbird 52.3.0 32-bit Windows 10 Pro Thunderbird 52.3.0 32-bit Windows XP SP3 We have some workstations with the same OS and Thunderbird version where it does not work Thunderbird 52.3.0 32-bit Windows 10 Pro Thunderbird 52.3.0 32-bit Windows XP SP3 Thunderbird 52.1.1 32-bit Windows XP SP3 It seems that the problem does not depends on the workstation OS and Thunderbird version. Is there any Thunderbird configuration parameter related to this issue? Thank you. Konstantinos

All Replies (2)

Zenos
Zenos
more options

Do the affected machines have any add-ons that are not on the working machines? I have had some strange issues with the MoreFunctionsForAddressBook add-on.

km.it
km.it Question owner
more options

Thanks Zenos for the tip. Actually the Inverse SOGo connector add-on 31.0.3 caused the problem. The problem is mentioned in the SOGO's bug tracking site https://sogo.nu/bugs/view.php?id=4165.

Fortunately, the bug was recently fixed by SOGO - the current version 31.0.5 of this add-on works fine.

Many thanks again.

Kostas