Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Viewing Emails

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by JHK

more options

When I open an email, it opens in a separate window. Is it possible to open an email and still see the Inbox directory on the screen?

When I open an email, it opens in a separate window. Is it possible to open an email and still see the Inbox directory on the screen?

Chosen solution

Does it work if you select it from the View/Layout menu? Does it work in safe/troubleshoot mode (hold Shift when launching TB)?

Read this answer in context 👍 0

All Replies (4)

more options

Press F8 in the main window to show the Message Pane, then select a message in the Threads Pane (message list) with a single click.

more options

Tried this, but it didn't help. I had no response to pressing F8. And when I followed up by clicking on a message, all it did was highlight the message that I clicked on.

more options

Chosen Solution

Does it work if you select it from the View/Layout menu? Does it work in safe/troubleshoot mode (hold Shift when launching TB)?

more options

Selecting the Layout menu and checking Message Pane solve the problem. Thought I had tried everything there, but I guess I missed that. Thanks for your help!