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my saved usernames and passwords have dissapeared

  • 1 reply
  • 4 have this problem
  • 5 views
  • Last reply by cor-el

bryansalsa
bryansalsa
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when opening a web page and signing in firefox automatically signs me in. now it has stopped doing this and I seem to have lost all the information on log in details

when opening a web page and signing in firefox automatically signs me in. now it has stopped doing this and I seem to have lost all the information on log in details

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • Websites remembering you and automatically log you in is stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.

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