Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HP photosmart c4780 lost connectivity to laptop after update

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Vivek

more options

I have lost connection to HP c4780 printer. It seems to have happened after updating firefox. Connecting laptop directly by usb to printer works.

I have lost connection to HP c4780 printer. It seems to have happened after updating firefox. Connecting laptop directly by usb to printer works.

All Replies (1)

more options

Hi,

If the installed Firefox is from a legitimate source and if the OS is secure, you can be fairly confident that Firefox wouldn't and cannot change OS network settings and hardware settings. Please also see this regarding a similar issue.