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I can't open a link of a site

  • 4 replies
  • 6 have this problem
  • 1 view
  • Last reply by SpiritRush

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When I click the link, literally nothing happens. Upon right-clicking and clicking "inspect element", I find that the link has the following code: href="javascript:openInfoWindow(2);"

I can open this link on other computers, but not my own at home. I believe this is an error in my settings? Perhaps the javascript settings, but I can't fix it.

When I click the link, literally nothing happens. Upon right-clicking and clicking "inspect element", I find that the link has the following code: href="javascript:openInfoWindow(2);" I can open this link on other computers, but not my own at home. I believe this is an error in my settings? Perhaps the javascript settings, but I can't fix it.

Modified by SpiritRush

All Replies (4)

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Maybe the page has a javascript syntax error or something like it, can you share the URL where this is happening?

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I wish I could, but it is an account/password exclusive page. I don't think it's a syntax error since I can access it on other computers.

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Hi SpiritRush,

Can you attempt to run Firefox in Modo Seguro? Although not always the root cause of the problem, add-ons can sometimes cause conflicts, and running Firefox in Safe Mode is a quick and easy way to troubleshoot for these types of problems.

Please let us know the problem persists after running FIrefox in Safe Mode.

Thanks!!

- Ralph

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Hello rjbd,

Wow, It worked, thank you! So I guess there is an add-on getting in the way?