Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I click on the scroll bar and it takes off to the end of the page.

  • 2 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط cor-el

more options

I click the scroll bar on the right of the browser and instead of going up or down a little it rolls continuously to the top or bottom of the page. I try clicking to stop it but nothing works until it rolls to stop way past where I wanted to go. How do I correct this?

I click the scroll bar on the right of the browser and instead of going up or down a little it rolls continuously to the top or bottom of the page. I try clicking to stop it but nothing works until it rolls to stop way past where I wanted to go. How do I correct this?

All Replies (2)

more options

Security Issue: Update your Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

Does this happen on every page?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window