Thunderbird is loading endlessly when opened without receiving any messages
Since three days I cannot receive any messages on Thunderbird although it is possible via the webpage of my email-accounts. When I open Thunderbird, it shows the small circle in the top bar indicating that it is loading, but nothing happens. When it is open, it consumes a lot of my CPU (about 70%) but even keeping it open for multiple hours doesn't change anything. Every time I close Thunderbird it crashes instead of normally closing. When this happens, the "Submit a bug report?" window is displayed.
I'm on a Ubuntu 18.04 wit Thunderbird 52.9.1 (64 bits). I already started in safe-mode and deleted the lock and .parentlock files. I didn't change any configuration of Thunderbird recently.
Any help would be much appreciated!
Chosen solution
День сумо said
First try to close and reinstall the program.
Thank you for your suggestions. This indeed helped my. I additionally had to delete my mail archives and add them one by one again after installation.
Read this answer in context 👍 0All Replies (3)
Hi there we have received the message.
First try to exit the thunderbird program. Disable all add-ons for thunderbird. see if you have a recent version of Tunderbird. Is youre computer running hot?
see if your background processes are not too high?
First try to close and reinstall the program.
Use and install a Anti-Virus program.
Restart or reinstall our program Thunderbird.
Modified by День сумо
Chosen Solution
День сумо said
First try to close and reinstall the program.
Thank you for your suggestions. This indeed helped my. I additionally had to delete my mail archives and add them one by one again after installation.
Thank you, good choice.
Thanks a lot if there are any other questions, mail us, we are ready to help you.
Do not forget to use Antivirus.
regards
firefox volunteer.