Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is keeping me from accessing my Thunderbird email. I can't do anything because I can't get to the information stored there.

  • 1 پاسخ
  • 1 has this problem
  • 5 views
  • آخرین پاسخ توسّط christ1

more options

Saturday my Thunderbird email account was fine. Now when I click on its symbol, it shows my account page for a fraction of a second, then switches me into info on the new updated Thunderbird. It will not accept any username or password I can think of without the info that is in the Thunderbird account itself.

So now I can't get to my email, or any of the identifying information that was stored in the account.

Anybody know a magic way I can reach my account? Thanks!

Saturday my Thunderbird email account was fine. Now when I click on its symbol, it shows my account page for a fraction of a second, then switches me into info on the new updated Thunderbird. It will not accept any username or password I can think of without the info that is in the Thunderbird account itself. So now I can't get to my email, or any of the identifying information that was stored in the account. Anybody know a magic way I can reach my account? Thanks!

All Replies (1)

more options
It will not accept any username or password

Verify your credentials using webmail.

Also see https://support.mozilla.org/kb/cannot-receive-messages