When I download I get a screen that does not give me a choice to save or run it gives me only save. After saving nothing else happens
I hit the download button and screen pops up that asks if I want to save. If I check yes it saves and nothing else happens. If I don't click save nothing happens. It does show that the download startup is in the computer as I have 23,28, 10, and some others but still can't use. Need it to open specs on a construction job
I hit the download button and screen pops up that asks if I want to save. If I check yes it saves and nothing else happens. If I don't click save nothing happens. It does show that the download startup is in the computer as I have 23,28, 10, and some others but still can't use. Need it to open specs on a construction job
All Replies (2)
Firefox Settings > Applications. Look for the type of file you are working on. Then select Always Ask.
Which security software (firewall, anti-virus) do you have?
It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See:
- http://kb.mozillazine.org/Unable_to_save_or_download_files
- browser.download.manager.scanWhenDone = false