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How can I stop firefox from redirecting me to the stupid survery every time I open a new page?

  • 5 vastausta
  • 2 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja mkhnthrt

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Every time I open up the browser, starting this morning, it redirects me to a survey. Every time I open up a new tab or page, it redirects me to a survey.

Every time I open up the browser, starting this morning, it redirects me to a survey. Every time I open up a new tab or page, it redirects me to a survey.

Valittu ratkaisu

this sounds like an issue witha dware/malware on your computer. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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Kaikki vastaukset (5)

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Is it this one: Annual Survey virus not detected by any anti-malware program? That thread has some suggested fixes.

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No. It has a ring tone, and a woman saying take a brief 4 question survey and get a free gift.

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Valittu ratkaisu

this sounds like an issue witha dware/malware on your computer. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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Did you know you have Shockwave Flash 13.0 r0 and Shockwave Flash 12.0 r0 on your computer?

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It seems to have stopped, at least for now. I partially followed your advice Phillip. I will do the rest later.

Thanks