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Firefox does not start on kitkat

  • 9 réponses
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par Kevin

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Hello,

I have an ugly problem with firefox under android 4.4 on a Iconia A1-840 FHD (Intel): After downloading it, I can start the program, browse around, adapt the settings and so on, everything works fine. After I closed firefox once, I cannot restart it, however. I always only see a message ("Firefox wurde beendet", i.e. firefox was closed - I've got a german system) and nothing else. I do not use any add-ons at the moment; the problem is reproducible for firefox versions 34.0/35.0/36.0 (from f-droid).

Any ideas what I could do?

Thanks!

Hello, I have an ugly problem with firefox under android 4.4 on a Iconia A1-840 FHD (Intel): After downloading it, I can start the program, browse around, adapt the settings and so on, everything works fine. After I closed firefox once, I cannot restart it, however. I always only see a message ("Firefox wurde beendet", i.e. firefox was closed - I've got a german system) and nothing else. I do not use any add-ons at the moment; the problem is reproducible for firefox versions 34.0/35.0/36.0 (from f-droid). Any ideas what I could do? Thanks!

Solution choisie

Does the Firefox Beta on the Play Store? https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta

If you have installing from 'unknown sources' enabled. Trying the Android (x86) apk http://nightly.mozilla.org/ may be a useful test.

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Can you try wiping the device cache?

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Wiping the device cache does not help. If I remove all data for firefox, it starts again, but then of course all my settings are gone :-(

Is there any system app which should be running to use firefox? I deactivated a lot of stuff (the tablet is almost unusable with the factory defaults, bloat ware everywhere), but I did not encounter problems with any other application.

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Solution choisie

Does the Firefox Beta on the Play Store? https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta

If you have installing from 'unknown sources' enabled. Trying the Android (x86) apk http://nightly.mozilla.org/ may be a useful test.

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Well, the beta version is a bit better, it starts ...sometimes (one out of ten or so). I looks a bit like a race condition, because I see parts of my windows come up, and it does not look the same all the time, but nevertheless it crashes at some point. I will check the nightly build tomorrow...

Ah, looking under about:buildconfig I see "target: arm-linux-android". That's probably not optimal for a Intel device.

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Aaaahhh, the nightly build works - if I take the x86 version.

@kbrosnan THANKS!

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Sounds like you device is not properly downloading the x86 build from Google Play. We don't have much control over that process. I'll file a bug and see if there is anything we can do from our end.

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Just checking you have not modified the Android OS that is running on the device. This device is running the stock Android ROM from Acer?

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I think it is partly my fault... Just to summarize:

I run the stock Android OS from Acer, only deactivated a lot of stuff. Then I tried to download firefox from f-droid (I do not like Google). None of this versions there started after the first time, but I have no idea if they were built for intel or for arm devices - they did not live long enough that I could look into it.

When I tried the firefox beta, I downloaded it from Goggle Play, but not with the Iconia tab (I had no net access at the time), but with another computer, so it might be understandable that the version was compiled for arm devices. Sorry, my fault.

For the nightly built I used the x86 version, which (of course) worked.

So my guess is, that f-droid only has the arm-version of firefox, which is nothing we can mozilla blame for...

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Thank you for clarifying.