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Email won't send if .jpg image is inserted in the text.

  • 2 réponses
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par amrupert

amrupert
amrupert
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On 12/20/2020 I could still send emails with a .jpg inserted in the text. The next day (12/21/2020) and ever since, my emails with .jpg inserted in the text will not send. Note: Emails with an attached jpg. do send, but that is not my preference. Please advise?

On 12/20/2020 I could still send emails with a .jpg inserted in the text. The next day (12/21/2020) and ever since, my emails with .jpg inserted in the text will not send. Note: Emails with an attached jpg. do send, but that is not my preference. Please advise?

Toutes les réponses (2)

Matt
Matt
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  • Top 10 Contributor
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do you have an anti virus scanning outgoing mail? turn it off and see if that helps. Is the Jpeg the only content of only accompanied by a few words? This is considered a sign of spam and some providers require lots of text to the text to image ratio.

amrupert
amrupert Auteur de la question
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Thank you for your suggestions, Matt. (The only anti-virus I have on my computer is Windows Defender. I did try adding more text, to no avail.) NEWS FLASH - this morning I am suddenly able to insert images, exactly as I normally did before the problem arose! I'm guessing that Thunderbird had a temporary glitch which took them a couple days to fix. I appreciate your prompt attempt to help me.