Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

All tabs, bookmarks, and extensions missing after update 11/20/2022

  • 2 réponses
  • 0 a ce problème
  • 4 vues
  • Dernière réponse par cor-el

more options

All of my tabs,extensions, and bookmarks disappeared 11/20/2022 after a refresh that occurred with no warning and said it was a refresh, vs an update as usual. Is there a fix? I need all of my saved information. I was not given a restore option

All of my tabs,extensions, and bookmarks disappeared 11/20/2022 after a refresh that occurred with no warning and said it was a refresh, vs an update as usual. Is there a fix? I need all of my saved information. I was not given a restore option

Toutes les réponses (2)

more options

Sorry to hear about this problem. Could you check your Windows desktop for a folder named Old Firefox Data. Normally during a Refresh, Firefox moves your entire old profile (settings) folder there. If you have that, there are a couple options for migrating that data back to your main profile (or resurrecting the old profile). Let us know what you find.

more options