Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Saving PDF files

  • Aucune réponse
  • 0 a ce problème
pupal.heavens-0o
pupal.heavens-0o
more options

Some PDFs do not save/print properly. They are displayed correctly, but that is all.

For these problematic PDFs, Share > Print does not do anything, i.e. no print dialog box or error message.

Share > Save to files does appear to work, but the result is an empty PDF file, typically 4-7 KB.

I think the affected files are those generated for me, eg bank statements and receipts. The problem has existed for a long time on multiple new iPhones and iPads with up-to-date Firefox iOS/iPadOS (for example iPhone 15 Pro with iOS 17.6.1). On my MacBook Air it all works fine.

Some PDFs do not save/print properly. They are displayed correctly, but that is all. For these problematic PDFs, Share > Print does not do anything, i.e. no print dialog box or error message. Share > Save to files does appear to work, but the result is an empty PDF file, typically 4-7 KB. I think the affected files are those generated for me, eg bank statements and receipts. The problem has existed for a long time on multiple new iPhones and iPads with up-to-date Firefox iOS/iPadOS (for example iPhone 15 Pro with iOS 17.6.1). On my MacBook Air it all works fine.

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.