Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird SendTo not recognizing attachments

  • Aucune réponse
  • 0 a ce problème
cb452
cb452
more options

I have a Word doc: This PC > Documents > Working > Demo > MyWordDoc.docx

I use Windows Explorer to navigate to This PC > Documents > Working > Demo

I highlight the file and choose SendTo and select Thunderbird

A Thunderbird message is created: - there is an attachment c:\Users\User\Documents\Working\Demo\MyWordDoc.docx - in the message the attachment's size appears as 0 bytes - see Fig 1

When I attempt to send the message I get an error saying "There was an error attaching . . . . Please check that you have access to the file."

Taking another approach I create a new message in Thunderbird

From the message screen I add the attachment This PC > Documents > Working > Demo > MyWordDoc.docx - there is an attachment MyWordDoc.docx (note there is no path prior to the filename) - in the message the attachment's size appears as 11.9 KB - see Fig 3

I can send this message (and its attachment) successfully.

These seems to have started in the beginning of November - I don't use SendTo every day so it is difficult to pinpoint exactly when it began.

Thunderbird 128.5.0 (64 bit) - I upgraded to latest version before posting this Windows 10 Pro 10.0.19045 - Updates are current


Why cannot I use SendTo to create a message with an attachment?

I have a Word doc: This PC > Documents > Working > Demo > MyWordDoc.docx I use Windows Explorer to navigate to This PC > Documents > Working > Demo I highlight the file and choose SendTo and select Thunderbird A Thunderbird message is created: - there is an attachment c:\Users\User\Documents\Working\Demo\MyWordDoc.docx - in the message the attachment's size appears as 0 bytes - see Fig 1 When I attempt to send the message I get an error saying "There was an error attaching . . . . Please check that you have access to the file." Taking another approach I create a new message in Thunderbird From the message screen I add the attachment This PC > Documents > Working > Demo > MyWordDoc.docx - there is an attachment MyWordDoc.docx (note there is no path prior to the filename) - in the message the attachment's size appears as 11.9 KB - see Fig 3 I can send this message (and its attachment) successfully. These seems to have started in the beginning of November - I don't use SendTo every day so it is difficult to pinpoint exactly when it began. Thunderbird 128.5.0 (64 bit) - I upgraded to latest version before posting this Windows 10 Pro 10.0.19045 - Updates are current Why cannot I use SendTo to create a message with an attachment?
Captures d’écran jointes

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.