Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Downloaded update for Firefox and now I can't get rid of AOL.

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par tania3

tania3
tania3
more options

Downloaded update for Firefox and now I can't get rid of AOL. I have tried to delete anything associated with AOL and when restart Firefox.....there's AOL again. I even reinstalled Firefox.......there it was again.

Downloaded update for Firefox and now I can't get rid of AOL. I have tried to delete anything associated with AOL and when restart Firefox.....there's AOL again. I even reinstalled Firefox.......there it was again.

Solution choisie

Where does AOL show up -- home page?

I think the first thing to check is whether you have any AOL-related add-ons. These might override your regular settings. You can review and disable ALL nonessential or unrecognized extensions here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Note that in most cases, you need to use the Restart Firefox link to actually deactivate the extension you chose to disable.

Next, to fix your home page, try the steps in this article: How to set the home page.

If there is a problem with your search providers being switched from Google to AOL, try this extension:

https://addons.mozilla.org/en-US/firefox/addon/searchreset/

Any improvement?

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Solution choisie

Where does AOL show up -- home page?

I think the first thing to check is whether you have any AOL-related add-ons. These might override your regular settings. You can review and disable ALL nonessential or unrecognized extensions here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Note that in most cases, you need to use the Restart Firefox link to actually deactivate the extension you chose to disable.

Next, to fix your home page, try the steps in this article: How to set the home page.

If there is a problem with your search providers being switched from Google to AOL, try this extension:

https://addons.mozilla.org/en-US/firefox/addon/searchreset/

Any improvement?

tania3
tania3 Auteur de la question
more options

Thank you, thank you. All better now. I had lost all control of home page, etc. It was in the addons. Thank you again.