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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why does Firefox become unresponsive or crash frequently?

  • 1 antwurd
  • 8 hawwe dit probleem
  • 4 werjeftes
  • Lêste antwurd fan cor-el

gudkuk24
gudkuk24
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The Firefox becomes "unresponsive" very frequently( at least 4 to 5 times a week). This is very irritating,especially when working on my blog the entire screen freezes and on top of the page against the webpage it says Firefox unresponsive.

Please help Thanks

Preeti G

The Firefox becomes "unresponsive" very frequently( at least 4 to 5 times a week). This is very irritating,especially when working on my blog the entire screen freezes and on top of the page against the webpage it says Firefox unresponsive. Please help Thanks Preeti G

Alle antwurden (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.