Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

My old data doesn't seem to sync after Windows reinstallation

  • Gjin antwurden
  • 0 hawwe dit probleem
more options

Hi!

I've been a Firefox user ever since I've had an internet connection (probably around 2008). Whenever I would do a clean Windows installation every 1 or 2 years, I remember I would have my passwords, history, and extensions synced. Today I performed a clean reinstall again after maybe 2 years and I don't have any of my old history, passwords, extensions.

I'm a bit desperate, I have really important stuff saved over the years. I use Tree Style Tabs and I've customized my browser client to fit my needs and it was perfect, but I seem to have lost everything and I don't know what happened. It didn't even cross my mind something like this would happen.

Is there anything I can do? I have old emails from 2018 and 2021 from Firefox Accounts which show I used the same email.

Today when I tried to log-in into Firefox Accounts from inside the browser (button at the top right corner) it seemed that none of my passwords worked, so I clicked the "Forgot email" password and set-up a better one, but once logged in there was no sync with the old data I had. Then I thought maybe I had the wrong account so I logged in with my Google/Gmail account but there was nothing there as well.

Is there something I can do? I really need my old history, passwords, extensions, etc. Especially now as I'm graduating from University and I have important events coming up.

And no, I don't have any local profiles any more since I did a full, clean reinstall on my primary SSD. But I remember I've never used local profiles, everything would sync up again once I logged in. Maybe forgetting and resetting my password logged out my previous session and I lost it forever?

I hope you can help me sort this out.

Thank you for your time!

Hi! I've been a Firefox user ever since I've had an internet connection (probably around 2008). Whenever I would do a clean Windows installation every 1 or 2 years, I remember I would have my passwords, history, and extensions synced. Today I performed a clean reinstall again after maybe 2 years and I don't have any of my old history, passwords, extensions. I'm a bit desperate, I have really important stuff saved over the years. I use Tree Style Tabs and I've customized my browser client to fit my needs and it was perfect, but I seem to have lost everything and I don't know what happened. It didn't even cross my mind something like this would happen. Is there anything I can do? I have old emails from 2018 and 2021 from Firefox Accounts which show I used the same email. Today when I tried to log-in into Firefox Accounts from inside the browser (button at the top right corner) it seemed that none of my passwords worked, so I clicked the "Forgot email" password and set-up a better one, but once logged in there was no sync with the old data I had. Then I thought maybe I had the wrong account so I logged in with my Google/Gmail account but there was nothing there as well. Is there something I can do? I really need my old history, passwords, extensions, etc. Especially now as I'm graduating from University and I have important events coming up. And no, I don't have any local profiles any more since I did a full, clean reinstall on my primary SSD. But I remember I've never used local profiles, everything would sync up again once I logged in. Maybe forgetting and resetting my password logged out my previous session and I lost it forever? I hope you can help me sort this out. Thank you for your time!

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.