Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Cannot add outlook to Thunderbird - incorrect password when it isn't

  • Gjin antwurden
  • 0 hawwe dit probleem
  • 1 werjefte
more options

I had to reset the password for my Outlook account and now whenever I try to use it for Thunderbird I get an authentication pop-up that tells me either the userid or password are wrong. I have verified (using webmail) that the userid and password are correct. I have tried deleting the Outlook account on Thunderbird and now cannot re-add it because of the same password (supposedly) incorrect issue. I have rebooted the Windows 10 laptop and tried to add the Outlook account again - still no success.

Don't really want to delete/re-install Thunderbird as I have a number of email accounts set up and I am not convinced that re-installing would fix the problem.

Comments/Thoughts? Thanks, Tony

I had to reset the password for my Outlook account and now whenever I try to use it for Thunderbird I get an authentication pop-up that tells me either the userid or password are wrong. I have verified (using webmail) that the userid and password are correct. I have tried deleting the Outlook account on Thunderbird and now cannot re-add it because of the same password (supposedly) incorrect issue. I have rebooted the Windows 10 laptop and tried to add the Outlook account again - still no success. Don't really want to delete/re-install Thunderbird as I have a number of email accounts set up and I am not convinced that re-installing would fix the problem. Comments/Thoughts? Thanks, Tony

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.