Dear "Thunderbird community",
I am a laywoman and need help.
I have been using thunderbird for many years on my laptop, version supernova. The laptop runs with windows7… (mear ynfo)
Dear "Thunderbird community",
I am a laywoman and need help.
I have been using thunderbird for many years on my laptop, version supernova. The laptop runs with windows7. On 8.1.2025 I did an update, as I have often done, and became up to date with version supernova 115.18.0 (32 bit).
But: from then on there was no more incoming mail.
(in the bottom line it says: Functionality of the mail server is being checked).
Sending mails works without problems.
My server setting so far has been IMAP imap20.world4you.com port 143 and STARTTLS.
(Outgoing mail server imap20.world4you.com port 587 and my mail address)
On the Internet I found a recommendation, but from 2021, to change the server port to 993. and the connection security to SSL/TLS, (the outgoing port to port 465).I tried that, but it didn't help.
now it says in the bottom line: ...Connected to imap20.world4you.com
but no incoming mail.
I also looked at world4you, here the server is currently named imap.world4you.com, without "20". this could not be changed in the thunderbird server settings.
i also use thunderbird on a desktop computer (windows 10pro), there the version nebula 128.6.0esr (64-bit), without any problems. and on my mobile phone as well, without any problems.
but I need a working version on my laptop.
Please help! as soon as possible
best regards
Heidrun