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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

firefox keeps crashing when we go to google search

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Get into firefox goes to google search and then crashes

Get into firefox goes to google search and then crashes

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Have you tried moving from Google to Bing? I hear it's better.. Kidding.

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
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Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

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