Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Moving messages to Local Folders corrupts the messages

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Toad-Hall

more options

My e-mails lose their subject and content including attachments when I move it to the local folders. I've tried moving it back to the inbox but this doesn't fix it

My e-mails lose their subject and content including attachments when I move it to the local folders. I've tried moving it back to the inbox but this doesn't fix it

All Replies (1)

more options

I'm presuming this is for an imap mail account. Do you only download headers or have you set it up to keep copies of full emails ? Have you synchronised the folder for offline use to get full copies of emails downloaded into the Inbox? Do you have an Anti-Virus product scanning incoming mail? If yes, then access AV and switch off email scanning.

I keep full copies in TB and also synchronise folders when I go into offline mode. I get copies of some emails put into Local folders, but I do it in offline mode, so the folder does not attempt to synchronise whilst I'm doing it.