Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why is entire file menu greyed out?

  • 3 fhreagra
  • 8 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó the-edmeister

more options

Why is entire file menu greyed out?

This happened

Every time Firefox opened

== not sure

Why is entire file menu greyed out? == This happened == Every time Firefox opened == not sure

Réiteach roghnaithe

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

Read this answer in context 👍 0

All Replies (3)

more options

Réiteach Roghnaithe

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

more options

Thanks for the VERY helpful links, the-edmeister!

The FILE Menu was not greyed out in SAFE MODE.

I only had one THEME, the DEFAULT one, which I was using.

I disabled a few ADD-ONS and that solved the problem. They should check them first. I don't have time right now, or I'd do it myself. Later, maybe.

Thanks very much for your help. The only thing better than the FF browser is the community. I've been using only Mozilla since Netscape days.

Down with MicroSoft & Google!

more options

You're welcome.