Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes

  • 2 fhreagra
  • 3 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó daniel_ellis

daniel_ellis
daniel_ellis
more options

Firefox on my Macbook Pro keeps crashing on startup. I've tried everything: re-installing, deleting profile, starting in safe mode, etc. crash ID is below

Firefox on my Macbook Pro keeps crashing on startup. I've tried everything: re-installing, deleting profile, starting in safe mode, etc. crash ID is below

All Replies (2)

knorretje
knorretje
more options

Your crashreport is:
https://crash-stats.mozilla.com/report/index/bp-513cd0e4-ffd2-4b06-9d38-8294a2111030
Firefox 7.0.1 Crash Report [@ RapportTanzan7.dylib@0x7f7f ]
This is a crash in Trusteer Rapport, based on similiar crashes on Windows machines. Updating this program should solve the problem. (At least this is confirmed on Windows with Firefox 7.0.1)
Which version / build ID of Rapport do you have exactly?
Which version of Firefox do you use? The crash is for Firefox 7.0.1, this forum is showing 3.6.11?

daniel_ellis
daniel_ellis Úinéir na ceiste
more options

Sorry, I was looking at version 3.6.11 from my iMac.

I deleted the old version of Firefox on my MacBook Pro so was installing 7.0.1. I have downloaded the latest version of Trusteer Rapport and still crashing...however when I stop Rapport then Firefox works

Rapport version is 3.6.1108.38

Crash ID: bp-c1cc1b83-8a6e-42b3-8e08-4e1df2111030