Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Downthemall is installed but is not accessible

  • 3 fhreagra
  • 3 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó eipi10

more options

I've installed the Downthemall add-on, but it is not accessible. By that I mean that although Downthemall appears in the list of installed and active Extensions, there is no other evidence of its existence--for example, no button or right-click menu item. (I'm a long-time Downthemall user (on another machine) so I do have some experience with the program.) Also, when I click on the Downthemall preferences in the Extensions list, nothing happens.

I'm on a Macbook Pro 15" Retina display running Mountain Lion 10.8.4 and Firefox 23.0.1.

Thanks for any suggestions on how to fix this problem.

I've installed the Downthemall add-on, but it is not accessible. By that I mean that although Downthemall appears in the list of installed and active Extensions, there is no other evidence of its existence--for example, no button or right-click menu item. (I'm a long-time Downthemall user (on another machine) so I do have some experience with the program.) Also, when I click on the Downthemall preferences in the Extensions list, nothing happens. I'm on a Macbook Pro 15" Retina display running Mountain Lion 10.8.4 and Firefox 23.0.1. Thanks for any suggestions on how to fix this problem.

Réiteach roghnaithe

I found the problem. I disabled the Clean Links add-on and the DtA menus appeared. DtA is working fine now.

Read this answer in context 👍 0

All Replies (3)

more options

See the DownThemAll website - user help manuals page.
http://www.downthemall.net/howto/help/

more options

Do you have a specific link? I'm not seeing anything in the help file that seems to be related to my problem. The manual has only 6 entries, as follows:

Table of contents:

   “Make your selection” window
   “dTa! Manager” window
   “Preferences” window
   Renaming mask
   Batch downloads/Batch descriptors
   What is “dTaOneClick”?
more options

Réiteach Roghnaithe

I found the problem. I disabled the Clean Links add-on and the DtA menus appeared. DtA is working fine now.