Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

No input from me (Firefox running but I am not activly using it) a new tab opens and Firefox tries to access a website, e.g. http://static.movizu.com/bc/?z. Why

  • 5 respostas
  • 1 has this problem
  • 1 view
  • Last reply by AndyIB

AndyIB
AndyIB
more options

I have Firefox running but I am not using it, i.e I am doing something else on my PC. With no keyboard or mouse input from me, a new tab opens and tries to access a website - usually a dodgy one. e.g. http://static.movizu.com. Fortunately, my web provider's protection or Firefox protection usually stops the command going through to the website. I have done a full scan with Grissoft AVG but this has not removed the problem. Any suggestions? thanks.

Not sure about my Firefox version. Time was when Help\about would show the version of a programme but as programmers keep changing for changes sake, I no longer know where this information is. I am running Win 8.1. As for the plug ins that you list, there were loads of them on my PC when I bought it and I have no idea what half of them do. I do have an Adobe .pdf reader but don't know which one. I am a user with some idea what goes on but I am not a programmer.

I have Firefox running but I am not using it, i.e I am doing something else on my PC. With no keyboard or mouse input from me, a new tab opens and tries to access a website - usually a dodgy one. e.g. http://static.movizu.com. Fortunately, my web provider's protection or Firefox protection usually stops the command going through to the website. I have done a full scan with Grissoft AVG but this has not removed the problem. Any suggestions? thanks. Not sure about my Firefox version. Time was when Help\about would show the version of a programme but as programmers keep changing for changes sake, I no longer know where this information is. I am running Win 8.1. As for the plug ins that you list, there were loads of them on my PC when I bought it and I have no idea what half of them do. I do have an Adobe .pdf reader but don't know which one. I am a user with some idea what goes on but I am not a programmer.

Chosen solution

Did you run MalwareBytes and AdwCleaner as advised?

Also, anything with Conduit in the name should be viewed as suspicious.

Ler a resposta no contexto 👍 1

All Replies (5)

philipp
philipp
  • Moderator
more options

hello, this sounds like a problem possibly caused by adware on your pc.

please go to the firefox menu > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

AndyIB
AndyIB Question owner
more options

Hi Phillip I have nothing under addons>extnesions.

Looking at programs under control panel, I am always worried that I might delete something only to find out later that it was OK and that I needed it. It you are prepared to help, the ones that I don't recognize are: Internet Helper by Panda Security. 

pokki

Synaptics Pointing Device Driver AMD Catalyst Install Manager Qualcomm Atheros WLAN and Bluetooth Client Spotify Search Protect, Conduit I have just uninstalled Bing as I never use it.

Thanks for any further help that you can give.

Andy

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Did you run MalwareBytes and AdwCleaner as advised?

Also, anything with Conduit in the name should be viewed as suspicious.

AndyIB
AndyIB Question owner
more options

Hi Philip and Edmeister I ran malware bytes and it found more than 100 (can't remember the exact number) suspect objects which I allowed this program to clean up. It is looking a lot better now but as the problem sometimes doesn't happen for a few days, I have not clicked on "problem solved" just yet. I am hopeful though that it has been fixed.

Thanks to both of you in anticipation of a successful outcome.

Andy B

AndyIB
AndyIB Question owner
more options

Hi Philip and Edmeister Well, it has been over a week and no further problems. I guess that it has been fixed.

Again, thanks for your help.