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No websites will load after updating to Firefiox 36

  • 2 respostas
  • 1 has this problem
  • 8 views
  • Last reply by Cesfulcrum

Cesfulcrum
Cesfulcrum
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I installed Firefox 36. First problem was Windows firewall blocked it so added it but now not a single website will load. Even Mozilla's own pages will load. The only way I can surf the net is to revert back to Firefox 35. Please help. I tried all Mozilla's troubleshooting guides and while one or two pages then will load when I restart none will load again.

I installed Firefox 36. First problem was Windows firewall blocked it so added it but now not a single website will load. Even Mozilla's own pages will load. The only way I can surf the net is to revert back to Firefox 35. Please help. I tried all Mozilla's troubleshooting guides and while one or two pages then will load when I restart none will load again.

All Replies (2)

philipp
philipp
  • Moderator
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hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and/or security software and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

Cesfulcrum
Cesfulcrum Question owner
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Hi. That didn't work. I tried that. I use Windows Firewall and have checked the anti virus but don't see it been blocked.

Edit: I think I might have solved it. Have to check more sites but in my case I had to enable ipv6, dnsprefetching and re-add it again to Windows firewall. I also chose to use system proxy settings.

I am not sure why as I had the opposite settings for Firefox 35. Downloaded Firefox 39 64bit nightly version and at first had same issues then did the above that I said and now it works. I hope it stays working.