Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't export my address book. Tried tools/export/csv, but it's empty.

  • 2 respostas
  • 25 have this problem
  • 1 view
  • Last reply by nshorebb

more options

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

Chosen solution

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it.

TB-38.2 Win10-PC

Ler a resposta no contexto 👍 16

All Replies (2)

more options

Chosen Solution

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it.

TB-38.2 Win10-PC

more options

nyvics said

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

gild said

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it. TB-38.2 Win10-PC

Where do you select the personal address book before you export? I don't see that option in the address book. I only see the option to select an address book when I'm sending an email