Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox will no start due to error re personal profile missing but cannot get around this error via shift key or safe mode start therefore cannot get further

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

windows 8 computer. cannot start in safe mode to access profile manager to recreate a profile. the original appeared to be corrupted so it was sent to the trash thus must recreate a new one. Have uninstalled firefox and reinstalled to no avail. all avenues in forums go around in circles and do not get the profile manager up.

windows 8 computer. cannot start in safe mode to access profile manager to recreate a profile. the original appeared to be corrupted so it was sent to the trash thus must recreate a new one. Have uninstalled firefox and reinstalled to no avail. all avenues in forums go around in circles and do not get the profile manager up.

All Replies (1)

more options

Chosen Solution