Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Missing emails

  • 1 resposta
  • 1 has this problem
  • 2 views
  • Last reply by Brian

Brian
Brian
more options

I occasionally come across emails on iPad and iPhone that are not in Thunderbird. I have that problem today where I can see a note in my inbox on my iPad/iPhone, but can't see it in my inbox on Thunderbird. I am using IMAP and SSL/TLS for my mail.

I assume the indices have become corrupt. Is there a way of refreshing them? Thanks.

I occasionally come across emails on iPad and iPhone that are not in Thunderbird. I have that problem today where I can see a note in my inbox on my iPad/iPhone, but can't see it in my inbox on Thunderbird. I am using IMAP and SSL/TLS for my mail. I assume the indices have become corrupt. Is there a way of refreshing them? Thanks.

Chosen solution

Ah, I think I have found the solution! If you right click on the folder and then select 'Properties', there is a 'Repair Folder' button. Use that button and it seems to rebuild the folder. This has fixed it. My missing mail items are now visible! I hope this helps others.

Ler a resposta no contexto 👍 0

All Replies (1)

Brian
Brian Question owner
more options

Chosen Solution

Ah, I think I have found the solution! If you right click on the folder and then select 'Properties', there is a 'Repair Folder' button. Use that button and it seems to rebuild the folder. This has fixed it. My missing mail items are now visible! I hope this helps others.