Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All shortcut tiles on new tab page have turned white and no longer do anything

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by mattsg

more options

On my new tab page, I had 8 shortcut tiles configured with custom icons for quick access to those sites. Now all those icons are default white squares that don't do anything when clicked.

Also, if I try to edit one and recreate what it was previously, it appears to accept my input but then nothing happens when I click the shortcut. If I edit that shortcut again, the stuff I entered is gone.

So basically, the shortcut tile feature on the new tab page is non-functional for me. (This is on the current version of Firefox (97.0.1) for Windows 10 (version 2004, build 19041.1415).

On my new tab page, I had 8 shortcut tiles configured with custom icons for quick access to those sites. Now all those icons are default white squares that don't do anything when clicked. Also, if I try to edit one and recreate what it was previously, it appears to accept my input but then nothing happens when I click the shortcut. If I edit that shortcut again, the stuff I entered is gone. So basically, the shortcut tile feature on the new tab page is non-functional for me. (This is on the current version of Firefox (97.0.1) for Windows 10 (version 2004, build 19041.1415).

Chosen solution

Firefox updated today and, as if by magic, the problem fixed itself.

No, I don't get it either.

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

Firefox updated today and, as if by magic, the problem fixed itself.

No, I don't get it either.